Biblio Export 1 results: RTF EndNote XML Filters: Author is Astrid Ya-Hui Huang [Clear All Filters]2009Chen, Ja-Shen, Hung Tai Tsou, and Astrid Ya- Hui Huang. "Service Delivery Innovation: Antecedents and Impact on Firm Performance." Journal of Service Research 12, no. 1 (2009): 36-55.DOI Google Scholar RTF EndNote XML