Biblio Export 1 results: RTF EndNote XML Filters: Author is Ernest Brewster [Clear All Filters]2012Brewster, Ernest, Richard Griffiths, Aidan Lawes, and John Sansbury. IT Service Management: A Guide for ITIL Foundation Exam Candidates. Second ed. Swindon, UK: British Informatics Society Limited, 2012.Google Scholar(link is external) RTF EndNote XML